Lots of people break their iPhones, iPods and iPads. They need someone local they trust to fix their device. That is us, FirstTech.
We purchase tools, some parts and use the repair guides from iFixIt. A great site for information.
Any repair goes much better if you have the right information and tools.
iFixIt is a great place to get both!
Make sure to check iFixIt before tearing into your device. Their repair guides will help save you from breaking or killing your device. They even have great pictures!