Mi Problema
I was experiencing the slowdown in processing that Apple was attributing to an old battery.
Mi SoluciĆ³n
Well. Battery took longer to remove than the video would suggest because the adhesive strips broke. But the suggestions for a heat source and dental floss did the trick. When I opened the phone there was a loose bracket that I didn't know where it went. I submitted a question and photo on Ifixit and got an quick response for where the piece had fallen off. All good.
Mi Consejo
When the instructions say "gently", they mean "gently".
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