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Why does my screen go black after a few minutes of use.

I’ve had the HP Victus 15 for quite a while now. During the first three to four months of using it, my experience was excellent. I was able to run some AAA games while still keeping up with my studies, which was everything I could have asked for. However, a problem eventually occur: the screen would randomly flicker and then go completely black. Even when this happens, the laptop would remain on, as I can still hear the audio from whatever video or game I was using.

At first, this issue happened about once a month, and I could use the laptop for several hours before the screen went black but over time, it has worsened to the point where the screen goes black after only a few minutes of use.

I have taken the laptop to multiple technicians in an attempt to fix the issue, but there has been no success. During the warranty period, I did not have the necessary funds to ship it back and request a replacement. So as of now I'm still searching for a technician or a solution to my problem.

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Just to add more info to the issue. Yes, I've tried various methods to fix the problem such as: Resetting the ram ( Ctrl + Shift + B) i think this is it, Resetting the laptop and much more that i can't remember as of now.

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I have a feeling that its a hardware issue. try connecting the laptop to an external monitor, make sure to duplicate the screens. if the monitor is still working after your laptop screen goes off it could be that the internal eDP/LVDS cable is bad or the screen is degrading. it could also be a Power/VRM or a mother board issue.

I am confident that an external screen should do the trick (you can use an HDMI cable for this). If it does, then I would say adjust with this set up until you are able to find a proper professional that can help you.

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@datatechie Just wanna say thanks for responding. Something I should have also mentioned is that:

Yes, when using an external monitor even while my laptop screen itself is black, I'm still able to visually view what ever the HP victus is displaying without any issues involved.

I figured this out at the previous technician i visited when we were testing to see what the issue was. What he had did was removed the screen on my victus and rearranged the wires, but as mentioned, the issue still persisted.

He mentioned something related to the motherboard causing the issue and recommended me the best technician in my country who should have more experience in that field.

Once again just wanna say thanks for responding, and you actually reconfirmed my suspicions about whatever cable attached to the motherboard that should be transferring information to monitor isn't all that good and should be checked out.

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Caleb Rudder estará eternamente agradecido.
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