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Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

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Swapped HDD for SSD to remedy 100% drive usage, having same issue

I'm working on this computer for a customer, and when I saw that his HDD was ramping up to 100% usage with only 1.5mb bandwidth, I swapped it out for an SSD and cloned all his data to the new drive, however it is still experiencing the same issues. My next move would be to do a fresh install of Windows and just move the stuff he needs, however he's an older gentleman and I don't want to stress him with that unless its the only option. No processes seem responsible for the slowness. Is there anything else that could be causing it?

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@nathanielmi2640 makes me wonder if this is not related to some malware or virus issues. Have you tried to boot from a totally different boot device bypassing all the previously installed software/files?

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There are many causes for high CPU usage. Here are some possible solutions:

Try Running DISM command to decrease high CPU usage

1. Right-click on Start and select Command Prompt (Admin), sign in with your administrator account.

2. Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter.

3. Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter.

4. Type: sfc /scannow and hit Enter; Restart PC.

Or try (for SSD) Disabling Superfetch and Windows Services to fix Windows high CPU usage. This one is more experimental in that you have to try

1. Press Ctrl + Shift + Esc to open Task Manager.

2. Go to Services tab and click Open services.

3. Navigate and locate Superfetch, right click on it and select Properties.

4. Click Stop to end the Superfetch service and click OK to confirm the change.

5. Press Win + R to open Run dialog > Type: msconfig and click OK.

6. Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes.

7. Restart Windows 10> Enable any services individually and reboot PC > Repeat the process till Windows 10 the high CPU usage stops.

Let us know how it goes.

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Hi @nathanielmi2640

Just to add, check in Task Manager > Disk column, to see what process (or processes) are using the SSD the most and why they're doing it.

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Hi @jayeff

Yes that is also good to do. Many possible solution on this one.

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Nathaniel Miller estará eternamente agradecido.
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