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Washer stops before the drain cycle

Whenever you put the washer on a regular or heavy wash cycle, it will pause it stays green, but does not drain or spin but if I move the dial to drain and spin, then it will drain in spin

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Just to make sure that I'm understanding the issue correctly, the washer will fill, but won't start the spin cycle once it has finished filling, and will not drain?

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yes but if i put it on drain and spin it works fine

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@x0pkiw9jorsolmn

What is the model number of the washer?

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