Saltar al contenido principal

Modelo A1136 / disco duro de 30, 60 u 80 GB / frente de plástico negro o blanco

Preguntas 797 Ver todo

Isolating a specific problem

Ok been using website to troubleshoot ipod given to me by friend. At startup I'm gettin the sad ipod contact support icon. Using apples, and this site troubleshooting still leaves some question. After a reset, and hard reset no response. Tried going into disk mode just get same icon. Apple said disk mode is easier for software download. Have checked battery, harddisk, and logicboard connections. Even pulled ribbons out examined and reattached checking for solid connection. At this point when plugged into pc does not seem like itunes recognizes it to upgrade, or restore software. I do have the most recent itunes which i just recently downloaded. I assume as before when plugged in it should find the ipod connected. So with this any further advice on isolating the problem to harddrive, logic board , or battery.( I say battery, but it seems to taking charge ok.)

Contestado! Ver respuesta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0
2 comentarios

Have you tried the diagnostic mode? What results did you get? you say iTunes does not recognize it; what about your computer? Does your OS recognize it when you plug it into your computer?

- de

didn't know about a diagnostic mode. Computer does not recognize it as well as itunes. I plugged it in last night before leaving to work just to keep batt. charged, and see what computer would do. So after being plugged in all that time computer still did not recognize it but display was reading batt. extremley low please wait like it was thinking. Would still try to startup showing apple logo, but then back to sad ipod contact support display. Maybe I do have a batt. problem. Or maybe start there they are pretty inexpensive. Showing that warning after charging over 8 hrs is weird.

- de

Agregar un comentario

1 Respuesta

Solución Elegida

Carlin, If your iPod does not charge the battery, or if it says "Battery Low" Start with that problem. Check the dock connector for any bend, broken, or corroded pins. Clean it with some isopropyl alcohol and some compressed air. See if that makes a difference. You also want to try cto charge your iPod on an AC wall charger. reason for that is that a computer USB port may not supply enough power to charge a battery that is discharged below its threshold. If that does not work, replace the battery. Follow this guide and the battery is available here iPod Video 30 GB Battery as well as many other places. Watch the battery connector when you remove the cable, it does have the tendency to break of the board if you do not pull the clip straight up. When you replace the battery, make sure the cable is inserted up to the marking on the cable. See if that makes a difference. If it still does not charge, you may have problems with the IC on the logic board. Check it for any damaged (overheated) IC's as well as missing SMD components.

then you still have the hard drive issue. I would go ahead and replace it as well. The drives are easy to change and not very expensive. Here is the guide for that. You can of course get the hard drive from here and you can also check for parts here. the total cost of this will only be a fraction of what a new iPOD will cost you, and well worth the repair. Hope this helsp, good luck.

Imagen de iPod Video 30 GB Hard Drive

Producto

iPod Video 30 GB Hard Drive

$13.99

Imagen de iPod Video 30 GB Battery

Producto

iPod Video 30 GB Battery

$13.99

Imagen de iPod 5th Generation (Video) Batería

Guía

Reemplazo de Batería para iPod de 5ta Generación (Video)

Dificultad:

Moderado

20 minutes

Imagen de iPod 5th Generation (Video) Disco Duro

Guía

Reemplazo de Disco Duro para iPod de 5ta Generación (Video)

Dificultad:

Moderado

30 - 50 minutes

Fue útil esta respuesta?

Puntuación 2
Agregar un comentario

Añadir tu respuesta

Carlin estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 0

Ultimos 30 días: 0

Todo El Tiempo: 697