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1 Brydge 12.3 pro - how to force restart?
hi everyone!
I Bought a while back a brydge keyboard for my wife’s surface pro
The keyboard works almost perfect 90% of the time but every once in a while something gets stocked on the keyboard internal software/hardware and the mouse quits working (this goes beyond the fn + alt key)
To fix it we need to wait until the battery runs out of the keyboard and then everything comes back up to working state
I’ve tried googling about this issue online, contacted brydge - which is when we learned to let the battery just run out - however this process can take a really long time. Has anyone here has ever had this keyboard? I’m thinking it might be possible to unscrew somewhere to detach a battery and force a keyboard reset but I’m afraid to do it without any guide lines
Keyboard is Brydge 12.3 pro+
Thanks and hope you all have a great holiday
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Hi Jose, was wondering if you ever found a solution to your keyboard?
I recently bought one and the trackpad has not worked from day your post about letting the battery drain is the first and only I have found with something resembling a fix and I am looking forward to trying it. I cannot return the keyboard because I live in Africa (Tanzania) and I had a friend bring it from Spain and he ad ordered it online form the us.
if opening the keyboard and detaching the battery is a fix then I am all in to trying that as well. Let me know how your went if you have tried opening it already
- de Hans Nelson