Watch displays fitbit symbol but nothing else.

Question

Fitbit Sense

Repair information for the Fitbit Sense. A smartwatch with GPS tracker, health and fitness sensors.

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Tammy Hill @junbg67

Rep: 13

1

Publicado: 2 de jul. de 2022

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Watch displays fitbit symbol but nothing else.

My watch is stuck on the Fitbit symbol, it won't reset when I power it off, it turns back on with the same symbol. It won't sync or do anything

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I had this same thing happen to me on 7/23/2022. After running through all the fixes suggested by Fitbit and online, I called Fitbit's Customer Service. After about a half hour on the phone running through the same suggested fixes with the Customer Svc Rep, he said I would probably have to replace the device. I was sent a 33% off coupon by Fitbit to buy another one. I just bought this in 04/2021! As I see others are having the same issue, I think I'll do more research before buying another one from Fitbit.

25 de jul. de 2022 - de Nancy Iannucci

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I had this same thing happen to me on 7/23/2022. After running through all the fixes suggested by Fitbit and online, I called Fitbit's Customer Service. After about a half hour on the phone running through the same suggested fixes with the Customer Svc Rep, he said I would probably have to replace the device. I was sent a 33% off coupon by Fitbit to buy another one. I just bought this in 04/2021! As I see others are having the same issue, I think I'll do more research before buying another one from Fitbit. — Nancy Iannucci

Fitbit Sense

Watch displays fitbit symbol but nothing else.

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