Saltar al contenido principal

Why does my sound not work anymore?

Hi all,

The problem I'm having with my iPhone is that I'm not able to listen to music anymore. My phone does play sounds, but only when it is docked or when my earphones are plugged in.

It does NOT work without earphones, and the volume slider does not show up when playing music.

However, it DOES make sounds when my alarm goes off or when I'm getting called. Ringtones work fine too.

Anyone know what could be the issue?

Thanks.

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 44

Comentarios:

Mine was doing this as we'll but when I took my headphones out and put it on speaker and made a phone call it started to work again and when I felt the end of my headphones it felt a little wet the problem maybe that there was something in the headphone jack

- Por

So my problem is the opposite of y'all's, My phone will say I don't have headphones in when I do and I have no sound coming out of my headphones. I've tried 6 different ones just to make sure it wasn't the headphones and it does the same thing every time. what do I do?

- Por

Mine works just fine, as long as I don't have it on the charger. If it's charging, even notification and ringtones are muted, so I've missed important phone calls.

- Por

My problem is different, every time I try to listen to music without any headphones it seems like there is still no music being played. Even when I'm typing or when something pops upon the screen there is no sounds and same with the alarm

- Por

Stop talking about YOUR PROBLEMS AND SAY THE ANSWER

- Por

Mostrar 7 comentarios más

Agregar un comentario

Kits de Reparación de Android

Estás a un kit de tu nueva pantalla o batería.

Comprar Ahora

Kits de Reparación de Android

Estás a un kit de tu nueva pantalla o batería.

Comprar Ahora

41 Respuestas

Solución Elegida

The external speaker is contained in an enclosure near the dock. You can try what Andrea suggests, as the left lower part near the home button is over the speaker connection. Otherwise, you'll need to replace the speaker enclosure.

Fue útil esta respuesta?

Puntuación 3

Comentarios:

I hope you mean the dock-connector right? Since the issue is not related to the dock itself.

Please note that ringtones work fine, only music doesn't.

- Por

So bloody stressful mine is doing the exact same thing as yours, I dont know what to do I just want music when getting ready for goodness sake

- Por

Mine a iPhone 6 and I can't hear any music on mine does anyone know why I also can't watch any videos is no sound

- Por

Mine to, why is it only happening to iphones. Isnt it strange. It cant be a coincidence.

- Por

Agregar un comentario
Respuesta Más Útil

Hi,

I had similar problems and what I found is that the bottom charging slot where the USB cable attaches to the iPhone had a buildup of dust and stuff from being in my pocket. All I did was gently scrape this dust out with the edge of a folded piece of paper, and it worked again.

Hope this helps.

Rob

Fue útil esta respuesta?

Puntuación 14

Comentarios:

Yep just cleaned out the USB port with a folded piece of paper and it started workin again

- Por

I followed the advise...it worked and then all of a sudden it stopped working again. I don't know what else to do.

- Por

oh my gosh thank thank you rob my volume now works! I didn't think it would because I didn't know that the USB port had anything to do with the volume but I threw caution to the wind and put a little a corner of a sticky note inside the USB port cleaned out all the dust and now it works I'm so happy I can now watch Netflix without my volume coming on and off and then stopping completely.

- Por

Holy cow!! I could freaking kiss <3 you Rob!! Thank you! My volume is working again....YAY

- Por

Hi poeple my volume is not working wht shal I do can some one helps wen I put the volume lound is say it on headphones and is not working

- Por

Mostrar 12 comentarios más

Agregar un comentario

Just toggle the Do Not Disturb Icon. Yeah, i'm a genius. Thankyou. - Jano Pogi

Fue útil esta respuesta?

Puntuación 2

Comentarios:

Wonderful... Working after press Do not disturb button. :) Thank You so much...

- Por

This helped me thanks a lot

- Por

Brilliant!! You are a genius, I cleaned, maintained and unplugged and earphones numerace times until this nothing worked!! Thank you so much A***

- Por

You are really a genius..... It worked just fine. &&^&^$^ apple... Yeeeehaaaaaw

- Por

Agregar un comentario

I had exactly the same proble, tried updating, master reset etc. but still only mananged to get sound through headphones or music music dock. Volume up and down buttons did nothing too. The problem wasn't software related at all but infact a simple fix. The headphone output was dirty and was making the phone think there was still an input there (volume buttons still didn't work though). I'd read that someone fixed this by repeatedly inserting and removing their headphones but I managed to fix it with a high pressure air line at work. Happy happy now!

Fue útil esta respuesta?

Puntuación 1

Comentarios:

I worked for awhile now it stop working someone please help!!!

- Por

Followed the advice and back to life again, Thanks :)

- Por

Agregar un comentario

I see this issue a lot, and usually it's tied in with another issue where the volume keys on the side of the iPhone will not adjust the volume from the home screen. The volume icon will show up on the screen when you push the buttons but it won't adjust, but during phone calls or when playing back a voice recording, the volume buttons work fine. This issue also causes music not to play from the speaker. The issue is ALWAYS the dock-connector in my experience. Either clean it or replace it if that doesn't work.

*Note: If you want to test to see if this is the issue, remove the back of the iPhone and while it is still powered on, remove the 2 screws securing the dock connector flex, and unsnap it from motherboard. Now test the volume keys from the home screen. If it works now, you know your issue lies in the dock connector.

Fue útil esta respuesta?

Puntuación 1
Agregar un comentario

Just did that and it 1000% solve my problem!!! Before i thinking of taking my idevice to a repairer buh not anymore!!!! A million thanks

Fue útil esta respuesta?

Puntuación 1
Agregar un comentario

a q-tip works great to clean headphone jack . just pull some of the cotton off the q-tip to clean inside of headphone jack

Fue útil esta respuesta?

Puntuación 1
Agregar un comentario

My iPhone 4s also only works with earphones, almost can't work if with earphone, then I bought a new earphone from http://www.iboxfix.com/ and replaced it, but it still can't work. Who can help me with this?

Fue útil esta respuesta?

Puntuación 1
Agregar un comentario

It's reli works!!! I just use a cotton bud to clean the headphone jack .. The volume bar working again... I think its some moist inside..Thx so much for the wonderful sharing

Fue útil esta respuesta?

Puntuación 1
Agregar un comentario

I did the same thing, with a small needle I took out all the rubbish inside the USB connection. Immediately worked out.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Exactly the fix; used a simple keyboard air spray cleaner down the headphone hole and it worked.

Somebody should invent a little plug for that hole, I never use it since i connect to speakers via bluetooth.

Fue útil esta respuesta?

Puntuación 0

Comentarios:

omg thank you guys... this happen to me today my phone was ringing but i couldnt hear when i answered unless i put the phone on speaker , n my music wudnt play either and i use the keyboard air in a can and it totally worked.

- Por

Agregar un comentario

try to do home sharing its working on my device hope its work with you all ....

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Plugged in headphones and heard everything just fine. Unplugged them and now it's working fine. Just something stuck in the jack, I guess. I have an otterbox covering the jack and never use it, so who knows. This thread saved me a trip to the Apple store - thanks!

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

this worked! thank you so much

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I tried the air blast - nothing.

And then rubbing some paper across the bottom connector to removed dirt worked!

thanks for the tip

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Thanks, after blowing the air in the headphone doc it worked immediately. Once again thankyou so much

Fue útil esta respuesta?

Puntuación 0

Comentarios:

I am also faced this problem. And it's resolved now thanks a lot..

- Por

Agregar un comentario

Dropped my phone in my coffee..... then no sound, only headphones. let it stand for about 1/2 hour... then took a hairdryer on it's coolest setting for about 5 minutes into the headphone jack. My power button also does not work. Good as almost new!

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

A smal cotton buds that can fit into the headphone hole can Also Help Fix the issue

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

The diminished cotton swab combined with gently scraping around the charging dock area with a toothpick loosened a thin chunk of dusty dirt. I also blew air into it a couple of times. My sound was up & running & volume buttons work again!

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Omg yah just toggle the do not disturb it worked for me fine !!! :D thanks so much @Jano Castillo

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

thank you !!! it was totally the fix!!

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Nothing works for mine :(

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

You need to replace the dock. The phone thinks it is docked all the time hence the inability to change the volume as you'd normally change the volume on the dock itself.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Dock in , dock out.

Dust free totally. Always kept in cover but this volume carry on comes n goes.

Guess I'll just need to update next time with a Samsung :(

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I just had the same exact problem and cleaned the speakers with a q tip and it worked

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I accidentally dropped my phone in a bowl of ramen noodles and I got it out fast and I ca

N only listen to YouTube with headphones and the volume button up and down doesn't work if u press it volume comes up but it won't adjust I have talking tom tht works perfect without heAdphones and alerts but I can't listen to music without headphone

Fue útil esta respuesta?

Puntuación 0

Comentarios:

And it looks burn a little at the USB port

- Por

Agregar un comentario

my phone is not even a month old! i tried the paper cleaning like you were talking about, plus i tried the air duster. it worked for like 2 seconds and then stopped again! i havent even had this iphone 4s a month yet! help me!

Fue útil esta respuesta?

Puntuación 0

Comentarios:

Alex I would just take into the apple shop as they usual replace if less than a year old. I'd not bother tryin to fix because it could happen again whereas yu might just b given a brand new one instead . X

- Por

Have you fixed it yet? i was wondering maybe you fixed it and can help me out cuts it only works for like 2 seconds and it gone pls HELP!!!

- Por

Agregar un comentario

It works i got a tiny peice of long plastic and slowly put it in and wow the amount of dirt i found in both the slot for the charger and the headphone port was incredible.

Thanks for this :)

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I found out a solution. I took a tiny metal bit and

scraped the headphones til the sound worked

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Hi, can anyone help. I have an iPhone 4 and all my sounds are working fine when I watch Facebook videos and get a message or anything. My sound is only not working when I try to watch something on the internet? HELP PLEASE!

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

I have an iPhone 4s and the sound only works with earphones and sometimes it doesn't work when I have the ringer on. I need help

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

My sound was working fine, no problems with it or anything.

I dropped it while running inside one day when it was raining, and didn't notice it was gone until less than five minutes later. Everything on my phone works, nothing is wrong but the sound.

The ringer works, and alarms and whatever works. When I went into 'Settings', 'Sound', and moved the sound bar, the sound works.

When I play music, it will work anywhere from 1 song to about 5 songs, then it will just.. Stop. The song will go back to 0:00 and play, but no audio. While in 'Music', 'Now Playing' or whatever it's called, there is no sound bar. There's just the go back, pause/play, and skip button.

When at home screen, the buttons don't work unless it's Ringer button, and when I press the buttons the little box shows up, but again no sound bar. When I pull up the tab from bottom screen up, same thing.

I tried the paper, tooth picks, headphones, still doesn't work. It will work after restarting the iPhone, but it will eventually stop. Sometimes I have to restart 2 times within the same minute or two minutes or whatever.

Is there any way I can fix this? If I have to replace the headphone dock, does anyone know how much it will be?

  • Btw I have an iPhone 4s if that matters.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Hi everyone,

I've tried all these and it hasn't worked it only works with headphones an when I'm being called or alarms I don't know what to do and I turn it up with the buttons and it's just saying ringer with nothing there?? Any ideas

Fue útil esta respuesta?

Puntuación 0

Comentarios:

Mine is like that to just don't know how to fix it!:(

- Por

Agregar un comentario

YIP YIP!

Cleansed the pins at the bottom of the phone like an old NES cassette. I used a sani-cloth wrapped around a paperclip and scrubbed for 20-30 seconds. I had cleased the dock area previously without effect, but cleasing the actual pins worked. The sound came and went once. I recleansed the pins a second time and have had sound for hours now.

Thanks for the suggestions folks.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Hey my phone only works when I put the headphones in and it is really bothering me can someone help me!!!

Fue útil esta respuesta?

Puntuación 0

Comentarios:

I don't know how to do it either you can try cleaning out the usb port or cleaning out the headphone jack.Hope this helpped. HAVE YOU FIXED IT YET WHAT DID U DO?

- Por

does not work

- Por

Agregar un comentario

Somebody help me? If i play music and video the speaker doesnt work. But the phone calls and text message alert is working. I already clean the headphone port. Its still doenst work.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Iphone 6

No Sound at all. When turning volume up or down with side buttons it would only say headphone. Took compressed air and blew out the charging slot and headphone jack. Normal sound works again.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

My iPhone also doesn't sound. Sometimes it rings but sometimes not. What will I do? I already tried all of the suggestions given. Please help me.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

It mot walking the sons on my iphone 4

Fue útil esta respuesta?

Puntuación 0

Comentarios:

My iphone 4 sound not working

- Por

Agregar un comentario

Happens with mine but the ringtones and typing sounds don't work and even the sound bar disappears on the white screen that you pull up from the bottom, though ever minute or so everything works but only for about every other 30 seconds.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

iPhone 3,3gs,4,4S Audio & Videos Sound Problem Solutions...

https://www.facebook.com/amimobilepoka/p...

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Añadir tu respuesta

Pim V estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 1

Ultimos 7 días: 12

Ultimos 30 días: 95

Todo El Tiempo: 332,731