Is my iPad dead or display not working?
Yesterday my ipad pro 12.9 2nd gen screen turned black. I tried hard restart several times, but to no avail. I plugged into the computer it doesnt recognize it, but mind you i have never plugged it in to a computer before. so I dont know if would recognize it.
I found a program on the internet that does diagnostic repairs and what not. I had the iPad connected to the computer and tried to put it in recovery mode and the screen goes brighter (a faded white screen with a black border) and the program did recognize it was a ipad pro 12.9 2nd gen, but iTunes does not recognize it. So I'm not sure if that means anything
Everything was working just fine before my screen went black. The touchscreen, home button, sleep/wake button, its fully charged 100%, etc.
I can still see a faded back up light when I press the home button or sleep/wake button when the room is pitch black. I went to the apple store and they said it wasnt giving off charge only a 1/10th of the power.
I'm not sure if it's the ipad is dead or display is gone or maybe i0s problem?