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Guías de reparación y soporte para la línea de portátiles orientados al consumidor de Lenovo, la serie IdeaPad, anunciada por primera vez en enero de 2008.

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*Y700-17ISK*Should I push to open this and check the battery?

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This is not my laptop, but a machine I maintain for the owner as I’m their IT department. I went to move the laptop, and noticed this gap near the bottom cover where I know the battery lives on the Y700-17ISK. I apologize for the rough photos, but I need to talk to the owner first before I open this as I need to warn them it may become a desktop if I open it as if I see the battery is expanded, I’m not putting it back in and she’s buying a new battery. Full disclosure: This was was not my idea - someone else bought it for her, and I told her how I’d have considered actual needs+my personal buffer (which I’m upfront about) so I don’t need to worry about a slow i3 3 years in. For example, if the budget allows I may want an i7/Ryzen 7, but if not I’m willing to look at an i5/Ryzen 5.

However, I have two concerns: Availability and cost. On the consumer Lenovo products, they are awful about part manufacturing lifetimes so I may not be able to find a new battery - this laptop is ~5 years old, if my calculations are correct (warranty expired in 2018, so it was purchased in 2017) so it’s within their “EOL” range, but not on the eol.lenovo.com page like the really old stuff from the Core 2 era, and the early Core i machines like the T410. I was able to get a Lenovo P/N at least (5B10H22084) so I know what she needs, but I got the dreaded message - no longer available - 004… Yep, suspect battery, and it’s EOL. YAY LENOVO, way to show me I can trust you to not screw up parts availability :/. Can’t change that, so I need a source (not eBay. Nope, nope, nope.) who I can get a good pack from, like how I buy non chassis Dell parts from PartsPeople I can get through with.

I am still going to open the computer as soon as I can get the yes I need, but in the meantime who has a supplier we can get a GENUINE Lenovo battery from?

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Hi @nick

Here’s some information that may help, even if only to pass it on to the owner

Hardware maintenance manual for the laptop, from this support webpage. This shows how to access the battery - see p.33 onwards.

There are 3 battery models compatible with the laptop. Click on Select Commodity > Rechargeable Batteries and internal (3).

Here’s what searching for the other two part numbers shows. 5B10H22086, 5B10H22085. Maybe try one of them.

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Yeah this laptop hasn't been right for a long time, but she ignored a POST issue. It has since reared its ugly head and it doesn't try - at all. I need to open it for real now and hope it isn't the motherboard. The reason for avoiding eBay (and hopefully Amazon) is the owner will check there first. If I can't win this no eBay/Amazon battle so be it, but this isn't looking good.

5B10H22085 is noted as having a substitute part. 5B10H22086 is also showing me the dreaded 004 message :(.

Ugh Lenovo... Discontinues a battery for a semi recent laptop. This is why I use Dell and HP :/. Unlike Lenovo, I never notice any of this nonsense from them. Yes, Dell and HP both EOL parts too but I've always noticed their EOL timing is when it's several years past its prime. If the laptop is just shot, I'm leaving the person who picked this out of any input. Might check Dell Outlet to see what they have if I find it's beyond help because I want to find a higher end machine with 16GB of RAM and need to pass the cost test.

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@nick

Given the cost of replacement motherboards (if that becomes necessary) it may be worthwhile to invest in the schematic

Can't be sure that I've linked the correct one but "I think" that it is an NM-A571. You would need to check the motherboard to verify.

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@jayeff I did get it to start up again. Loose RAM.

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@nick

Loose ram??

Maybe a bit of rough handling and that's what caused the gap?

How tight were the case screws? If not that tight someone's been there before perhaps

So how's the battery? If not swollen a battery report?

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@jayeff they seemed pretty tight. Sadly I couldn't get a good look at the battery due to having limited light :/. But it looked good, but a second look would be nice. What scared me is where it is because it's near the battery.

I'll have to watch it and see or see if I can get it open again to make sure.

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