Unable to do software upgrade, what could be wrong?
Bought a 2018 MacBook Pro 15” from a 3rd party recently, which has Mojave installed and running fine, however, try to upgrade it to Big Sur or Catalina, it always return the following message (a small window pops out, which is about 9 or 10 minutes left toward finishing):
“An error occurred installing MacOS. You may try again to complete the installation”
Firstly I thought it might be something wrong with Apple server, but have this message shows up every time doing software upgrade, so, I think it must be something else.
Does anyone have any thoughts what could be wrong with this laptop, or some hidden settings which prevent the OS to be upgraded?
Thanks,
Es esta una buena pregunta?