Why is my phone touchscreen not working sometimes?
I just got an Samsung A11 two months ago, everything works fine except for the screen.
The screen sometimes becomes untouchable but it works again if I lock and unlock the screen, is this a software or a hardware issue?
I’ve tried resetting my phone but it still happens from time to time.
Edit: I’ve never dropped the phone nor has the phone been touched with water, I also have a screen protector on.
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