Saltar al contenido principal

Lanzado en Septiembre 16, 2016. Modelos 1660, 1778. Disponible en GSM o CDMA / 32, 128, o 256 GB / Oro Rosa, Oro, Plata, Negro Mate y Negro Brillante.

Preguntas 2261 Ver todo

TouchID not scanning finger (no "unable to activate error")

Hi guys!

I have recently replaced my iPhone 7's battery, while disassembling the phone I also managed to break the screen. (but the cables were not damaged while doing that, screen still works fine)

To fix the cracked screen, I've ordered a brand new screen for the device, now waiting for it to arrive.

But the problem is that the TouchID sensor won't scan for my finger (it's enabled, but not scanning, there's no "unable to activate TouchID" error), home button works, double tapping on the home button brings that "one handed mode" up too.

Do you guys think that I've possibly damaged the connector where the home button gets attached to? The home button flex itself seems to be not damaged at all, not even a slight damage.

Everything else seems to be working fine, it's good to mention that the device is overheating as well!

The device is really important for me. It's having pictures/videos of our family and more.

Is there any possibility to fix that?

Block Image

Thanks in advance.

Contestado! Ver respuesta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0
Agregar un comentario

1 Respuesta

Solución Elegida

When you power off your device it does require you to type in the passcode before it can activate touchID. But there is a chance you could’ve damaged the flex cable that connects to the home button and a replacement screen should fix that.

Fue útil esta respuesta?

Puntuación 0

4 comentarios:

Hi! Thanks for answering! I've most probably damaged the screen entirely. The replacement is on its way to me! I'll let you know once I get it and replace it.

- de

And it's asking me for my passcode (for activating TouchID)

- de

It got fixed by a new screen :D

- de

Agregar un comentario

Añadir tu respuesta

Emre estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 0

Ultimos 30 días: 0

Todo El Tiempo: 36