Saltar al contenido principal

Guías de reparación e información de desmontaje para la línea de portátiles Envy de HP.

Preguntas 250 Ver todo

My laptop has over heated and won’t turn on.

I was working on homework and attending zoom lectures from about 1-4. It was plugged in while I was working, but this was a normal day for me. I had done nothing out of the ordinary with my laptop. When I went back to my laptop to watch a movie at around 8, it was hot and would not turn on. It had not been hot at all previously during the day. I have unplugged the laptop and am letting it sit open in hopes that it will cool down. I left it like this for about an hour, but it does not seem to have worked and the laptop is still hot. I am going to leave it like this overnight, but most of my classes are online due to covid, and I have a lot of resources kept on my laptop that I do not want to lose.

Contesta esta pregunta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 1

1 comentario:

Which model is it? Look on the label on the underside. ? If it is still hot then that heat must be from the battery. What you should do is take the battery out.

- de

Agregar un comentario

1 Respuesta

Hello,

You may do these trials:

Firstly, check the heat sink to see if it is loose or not working properly.

Secondly, you’d better put the laptop on a flat and hard surface, so that heat can be dissipated better.

Thirdly, check the battery and change the unhealthy one.

If you are not a pro, you can take the laptop to a professional staff to take it apart to check the components.

You are suggested to recover the important data in advance to ensure data security.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Añadir tu respuesta

Alyssa Livingston estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 11

Ultimos 30 días: 32

Todo El Tiempo: 1,152