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Repair guides and support for tablets produced by Lenovo including the ThinkPad tablet line.

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Why does my tablet keep shutting off?

Hello,

I’ve owned my lenovo tab M10 FHD plus tablet for only 2 weeks, and my tablet keeps shutting off mid use.

I would turn it on and literally 30 seconds later it shuts off again (Not always but most of the time, At the moment I am trying to read a simple PDF and it won’t allow me), My screen timeout is set for 10 minutes so its not that, I have set almost all my apps on a background restriction.

help, please.

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Hi,

Try the following and check if the problem is resolved:

i). Wipe the cache partition and check if it works OK.

ii). Start the tablet in safe mode and check if it works OK.

If it works OK when in safe mode, then a downloaded app is the cause of the problem. The trick is to find out which one it is. You will need to uninstall each downloaded app, one by one and test the tablet in normal mode between each uninstall to see if it works OK. When it does then the last downloaded app that was uninstalled was the culprit. A downloaded app is one that you downloaded and installed in the tablet and was not already pre-installed when you got it.

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