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Televisions made by the Chinese multinational electronics company, TCL.

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audio plays but when I turn it on the screen is black.

Hello everyone sorry to hear about all your tv’s. The same thing just happened to my television. I only had the unit about a year and a half. The audio plays but when I turn it on the screen is black. I unplugged everything and held the power button for about a minute. Still, nothing and I am upset and I’m sure all of you are. He we pay over a $1000 for these units and their going black in under two years. I don’t know what to do now as I’ll probably have to purchase a whole new TV. Same thing exactly, I the unit OFF, then I woke up , it on and nothing. I hope everyone gets the assistance they need for their unit and I’m definitely contacting TCL about this because this is crazy. Here it is the time when we really need to have our TV and it’s blinking out on us. Anyway thank y’all for listening and hope the best for everyone. If anyone knows anything I could do please let me know.

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alselliott in a darkened room shine a flashlight beam at an angle against the screen and see if you can see an image. If so it is your backlight (my prime suspect with TCL). The other thing to do is to disconnect everything from your input i.e. firestick, cable box, sat box etc. Unplug your set then hold the power button down for about a minute or so. Now reconnect one input source i.e. DVD\BR player or even a game consol. Plug your TV in and see if you now get a picture. Let us know what you find out. Keep it clean ;-)

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alselliott estará eternamente agradecido.
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