Saltar al contenido principal

Flagship smartphone from Huawei released April 2019. Featuring a 6.47" FHD+ OLED screen, in-display fingerprint sensor, 40 MP main camera plus 8 MP telephoto camera and a new earpiece speaker technology. Model VOG-L29 and VOG-L09.

Preguntas 51 Ver todo

Touch screen no longer working

The touch screen no longer works nor reads fingerprints. What part of the phone should i replace? No cracks on the screen.

Contesta esta pregunta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0
2 comentarios

Right side touch not working

- de

Bottom half of The screen not accepting PIN etc

- de

Agregar un comentario

1 Respuesta

Respuesta Más Útil

Hi @judynguyen ,

Just verifying that there isn’t a screen protector covering the screen as sometimes these can interfere with the correct operation of the touchscreen but more so with the fingerprint sensor which is located in the screen itself.

Try starting the phone in safe mode just in case it is a downloaded app that may be causing the problems.

If still no good try wiping the cache partition just in case it is corrupted cache data that is the cause of the problem

If it still fails then just because there are no visible cracks on the screen doesn’t mean that there hasn’t been any damage to the delicate internal connections in the display assembly itself.

As a DIY repair all you can do is to open the phone and check that the display assembly flex cable connection to the motherboard is secure and if it is, then to temporarily replace the display assembly to determine whether the problem is in the display or the systemboard.

Here’s the ifixit Remplazo de la pantalla y digitalizador del Huawei P30 Pro guide which should help you to do this.

Replacement display assemblies are available online. Just search for Huawei P30 Pro display assembly to get results for suppliers that suit you.

If doing this yourself seems too daunting, contact a reputable, professional mobile phone repair service and ask for a quote to repair the phone.

Fue útil esta respuesta?

Puntuación 2
Agregar un comentario

Añadir tu respuesta

JUDY N NGUYEN estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 5

Ultimos 7 días: 14

Ultimos 30 días: 33

Todo El Tiempo: 2,388