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All lights on but it will not work or reset

I have a bose sound link mini . The following light are on battery. Mute, Bluetooth, and AUX are all illuminated. I have tried reseting the device but nothing changes. I b have tried numerous times to reset it. The lights flash indicating it b is resetting . Once I release the mute button all lights come back on. Can't get it to turn off or work

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