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A sturdy tablet designed by HP for business and government use.

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Why won't the touch screen work unless plugged into power supply

Touch screen won't work unless plugged into power supply

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I’m assuming that the device works on battery normally aside from the touchscreen, right?

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Maybe there is a problem with your internal power supply (battery & wiring).

Check if your battery connector is still properly in place. If yes, you maybe have a damaged or old battery.

It could be that your battery reached the end of it’s life, and it’s not able to deliver enough power to get the screen to work.

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