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The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

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My Xbox One S bottom shell randomly fell off and doesn't fit anymore

Hi! I have a Xbox One S Minecraft edition! I recently got my Xbox One from my closet (I haven't used it for a while, it's been sitting in my closet for a month untouched) and moved it too my desk when I noticed the bottom shell is misaligned and won't fit back on. I tried taking the whole bottom shell off and it seems the USB Port on the left of the console is sitting higher then normal, and is blocking the bottom shell from fitting and clipping completely.

I checked and nothing looks broken, the shell still clips on most of the console, it's just that corner with the USB port on the front, that won't completely* fit on.

The xbox still works as it should, it's just a aethestic issue I want to fix.

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Most Helpful Answer

Looks like the clips are broken near the USB port. Please check this guide: Xbox One S Case Replacement

Is the USB port looking the same as in this guide? If you are in doubt regarding the USB port, could you sent us a pic of that one too?

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There's a small metal retainer tab that sits to push the front USB port down.

That may have loosened itself which shouldn't be much as a problem as that can be pushed down.

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