I can't hear callers, they can hear me
I have my Iwatsu IX-5810 phone plugged into my modem. I receive calls fine. I can make calls fine. People can hear me, I cannot hear them. I’ve spoken to my ISP, the maker of the modem and the maker of the phone. Nothing fixed it. The phone itself works fine, I used it from the office last week with no issue. I’m now working remotely and this issue came to be. When I pick up the phone I hear the dial tone, same with speakerphone. It also rings perfectly normal. But when I make a call I don’t hear a ring. I can hear the caller if they press buttons on the phone (key beeps?). This is a very frustrating issue, any help would be greatly appreciated. Thank you.
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- de Z B
Hi @reddevisl_7 ,
What is the make and model number of the modem?
Can you try another phone and connect it to the modem to check if the problem is in your phone or the modem or a compatibility problem between your phone and the modem?
- de jayeff