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Why does my desktop computer keep getting the blue screen of death

I've been getting help from people specialized in computers but when I get it back and start using it it randomly crashes, gets the blue screen of death. I usually play videogames on it but they either crash at some point (I rarely go through a game session without any problems) or they crash my computer.

Here are my device specifications:

Proccesor: Inter(R) Core(TM) i5-6500 CPU @ 3.20GHz

System type: 64-bit Operating System

Display adapter: Radeon RX 560 Series

If you need anything else ask me

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My motherboard is an AsRock B250 Pro4

- de

Hi,

You don't state the OS version, Win 7, 8.1, 10 and also how much RAM is installed

Are the video drivers and the BIOS firmware up to date?

Is there a message on the screen when it crashes or does it just restart?

If it restarts automatically, try disabling the auto restart option - #4 in list and check for a message when it happens. You will have to manually restart the PC.

Look in Event Viewer (right click Windows Start button and select Event Viewer link) and check for any Critical, Error or Warning events that occurred at the time of the BSOD to see if they offer any clues as to what happened.

Just some thoughts.

- de

Hi,

I am currently using windows 10, my OS version is 10.0.17763, and i have 8 GB of ram installed.

The video drivers and BIOS firmware are both up to date.

I will try playing a bit and experimenting until i get a BSOD and i will tell you what the message says

thank you, Theo

- de

After trying to start a game four times and it crashing, i went into the event viewer and saw this message : "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID and APPID to the user from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."

- de

Can you tell us what the blue screen says?

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ASRock - check your bios and make sure it is up to date. reinstall the original AllNone Drivers. reboot and see if that helps.

Event viewer will help but

  1. last locate your Windows\minidump - compress it, and attach here so we can read and see what it tells us on you BSOD.
  2. most common is drivers. (several programs are FREE and work well- IOBits DriveBooster is one, yes you get pestered with buy me. but FREE works very well.

3. system being fragmented, causes lag, delays and often BSOD. most all windows has a auto defrag program but you can do it your self…. logo + R - -> type dfrgui —> enter and defrag you system… might take a while but worth the time.

4. Game might have compatible issues (windows is famous for that) use shortcut to find the actual exe for you game. right clik - locate troubleshoot compatibility. and see if that will help you fix. I have one game I have to run in Window 8 compatility mode….

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