Why can't I get out of the "connect to iTunes" section?
Okay, so this is a long story, but please bear with me because I’m helpless.
I have an iPhone 6s. A week or so ago, the screen was completely shattered and the screen began to press into the touch screen below it; the phone then began to type in random passwords all the time. After a night or so, the phone said “iPhone is disabled. Connect to iTunes.” I couldn’t do anything about it because of the screen. Today, I got my screen fixed and the phone still said Connect to iTunes. I plugged it into my HP laptop computer with multiple chords but it didn’t connect. I’m not sure which device is the issue. The computer will accept any other USB, and the iPhone is accepting any other computer. So the issue is, I cannot connect to iTunes to restore my phone. I cannot use the iTunes website to start up my phone because I need a confirmation code… which would be sent to my phone, so I couldn’t see it. I have not logged into any other device with my iTunes. I had it factory reset but it still says connect to iTunes. What can I do???
(sorry about how confusing it is.)
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