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Android smartphone released on June 2015, produced by Samsung Electronics for the AT&T network. Model number: SM–G890A

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Why can I hear people on the call but they can't hear me?

When I call people, they can't hear me but I can differently hear them. When I record my voice or a video, you can everything going on, but not on call.

Phone: J7 Prime ... closet to my phone in picture.

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Other party cant hear me on phone

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Check first activate on phone when caling handsfree/loundspeaker output or connect headphone with microphone.... also you can try clean microphone hole, maybe is inside some dirty

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With the help of earphns everything goes right but when I remove them ,other people are not able to hear me.

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Sarah Huck estará eternamente agradecido.
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