The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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Black screen but works fine with external screen

Hello,

I have a MacBook pro 13" with retina display, kinda new. my screen stopped working suddenly and doesn't display anything. It boots up and displays perfectly through an HDMI on external screen. I am also able to adjust my screen brightness!

not sure which part is broken.

I'd appreciate any advice.

Thanks a lot,

Shany

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I have exactly the same problem on my Macbook Pro Early 2015 ed. Mine will start working perfectly when I connect it to external monitor either through HDMI or Thunderbolt but when disconnected it will either go blank or start flickering. Any help pls

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Solución Elegida

Shine a flashlight into the Apple Logo in the display are you able to see the faint image of your desktop and its icons? If you can only your backlight logic needs to be looked at.

Update (04/21/2018)

At this point, I think you'll need to pop the bottom cover off and inspect the display cable connection. Review the this IFIXIT guide: MacBook Pro 13" Retina Display Early 2015 Display Assembly Replacement. After disconnecting the battery jump down to Step11. Take some detailed pictures and post them here for us to see.

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Imagen MacBook Pro 13" Retina Display Early 2015 Display Assembly

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MacBook Pro 13" Retina Display Early 2015 Display Assembly Replacement

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30 minutes - 1 hour

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I did but can't see icon images.

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What do you see?

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By flashing a light into the apple logo in the display, I can't see anything just black screen. increasing the brightness works and the apple logo is on but there is nothing on the screen.

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Not understanding what altering the brightness does here as if the screen is black and it stays black that doesn't tell us anything as far as the internal display.

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I can't see anything on screen but altering the brightness makes the black screen lighter :-) just thought that might help to narrow down the root cause.

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Hi there,

I am no computer expert but it would seem that based on your previous answers, that there is something wrong with the LCD seeing as the backlight works but there is no display. The 2 solutions I could think of are:

1. Connect an external display and do a safe boot( Power + Shift) It probably won't help but it is best to try anyway.

2. If you are willing open it up and see if there is a loose connection or inspect for any damage to the LCD

Try them and report back

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Abraham, you're on the right track! If you reread what shany wrote "It boots up and displays perfectly through an HDMI on external screen" we've gone past that.

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shany estará eternamente agradecido.
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