Rep: 1
1
So I’m trying to factory reset my hp laptop whilst doing so to do a hard reset to wipe back to factory it gets up to 88% complete doesn’t go any higher and says “there was a problem resetting your PC. No changes were made.” Help I want to factory reset my computer
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Rep: 49
3
2
Use Rufus for the USB drive and format your system drive beforehand
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What is your laptop model number?
- de Aiden
Model number is 5-r011dx
- de chris
What OS do you want on it? 8 or 10?
- de Aiden
Preferably 10
- de chris
do you have a spare flash drive?
- de Aiden
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