1 Why isn't my e-mail downloading?
My e-mail isn't downloading onto my phone as it used to. Now, instead of getting mail, I get a message saying to be sure the settings for my incoming mail server are right. Any help?
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Hi @tnrc75,
What email provided are you using? Hosted / 365 or company?
what settings had you set for your phone?
IMAP / POP ?
- de Augustine
It's mac.com e-mail. I'm using pop settings.
- de Todd Cooper
@tnrc75
I suppose is your icloud email account?
please share your server settings
read more on this
https://support.apple.com/en-us/HT202304
iCloud does not support POP
- de Augustine
Hi. Thanks for the tip. After changing the settings, I got the following message: "Alert: Unable to connect to e-mail server to verify your account info. No response from server." Any further counsel?
- de Todd Cooper
Hi @tnrc75, is the IMAP and ports configured properly?
IMAP information for the incoming mail server
Server name: imap.mail.me.com
SSL Required: Yes
If you see an error message when using SSL, try using TLS instead.
Port: 993
Username: This is usually the name part of your iCloud email address (for example, emilyparker, not emilyparker@icloud.com). If your email client can't connect to iCloud using just the name part of your iCloud email address, try using the full address.
Password: Generate an app-specific password.
- de Augustine
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