My blu ray turns on, but no actions are possible there after

My blu ray turns on, but no actions are possible there after, I am not able to change the source or to play video, or listen to sound from the tv, it is just stuck. This is from the remote or the front touch panel.

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Hi @johanctzr ,

Try a power reset and see if this has any effect.

Turn off the player.

Switch off the power outlet and remove the player's power cable from the outlet.

Press and hold the power button on the player for 30 seconds then release the button. (this is to dissipate any residual power from the player and perhaps release any corrupted settings which may be causing the player to hang).

Plug the player's power cable back into the power outlet and switch on the power outlet

Turn on the player and see what happens.

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