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Una videoconsola producida por Sony Computer Entertainment, también conocida como PS4. Anunciada el 20 de febrero de 2013 y lanzada el 15 de noviembre de 2013.

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Why is my ps4 shutting off by itself?

Hello it's been a week since my ps4 started to shut off by itself and get corrupted I thought it was the ps4 the problem since only it and my tv are plugged into the power strip and only the ps4 shuts off the tv remains ON I tried with several power strips and extension cords. Yesterday I was going to buy another ps4 but I stopped and wanted to try something I plugged the ps4 into the wall socket directly and left it ON for 5h30 minutes and guess what it stayed ON. The thing is I can't leave the ps4 plugged into the wall socket because it's far and I only have 1 which means No TV... what should I do? why does this problem occur? would a UPS solve the problem? if yes is a pure sine wave one mandatory?

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Mine just shuts off random with the white light still on, and my controller acts like its dead, and I have to unplug it around 3 or 4 times before it'll turn on.

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19 Respuestas

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It happens because you are overloading your plug with a power strip that has to many things connected and drawing too many amps try an extension cord from another know working outlet

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3 comentarios:

Hi, Well I've been plugging My tv and ps4 into a power strip for 2 years never had a problem I can't see how a ps4 that use max 240w and an lcd tv overloading a power strip that can handle up 600w (it's written on it) besides why is it only the ps4 that shuts off and the tv stays ON ?

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I had the same problem on my old PS4 and it is a known issue with Sony. I had to pull mine apart and completely clean out the fan and heat sink and put new thermal paste processor. After this completely flawless operation. They get very dusty and dirty inside. When they clog up, they'll shut down randomly every time.

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Thanks I'll try this

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PlayStation shut down 1st thought was my hdd changed it loaded new firmware worked 4 3 weeks then same old thing shut down booted in safe mode started crashing out loading data screen freezing with little red dots reloaded in safe mode 're tried several times know ps4 won't even boot in safe mode can anyone help other than the bin man and me purchasing a new ps4

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There is no sign of it shutting off such as a red light flashing it just shuts off, and there isn’t much online. The big thing is Sony expects me to pay $100 to send it in. That’s a load of bs, if I paid $450 I expect $450 worth of service. Not to mention it’s a malfunction based off their design. I hope this hurts their less than flawless reputation!

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well it never did it before and i had the same thing plug in over 2 years now

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Do you have a sound bar connected? If you do disconnect it when playing ps4 fixed the problem for us

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Glad I came across this about the sound bar.. wouldn't expect it to be that but I'm going to see...It's crazy it just shuts off. did a full initialization and all...Gonna see if it was the sound bar...Just gonna have it off when I'm playing..Hope that works..Might have to get a air compressor can also to clean it out...idk

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i just had this happen to me for the first time and thought wth so i went online and people seem to be complaining about the problem after a week of this happening to them

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The problem I have is it only shuts off with a specific game at a specific in game scene. Is it a bad game or my ps4 pro?

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Mine too I’ve had it for 3 yrs (not the PS4 pro).

Some games play fine no problem, but then others soon as I load the start menu it starts sounding like an airplane engine then shuts off completely

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Is the anything I can do to prevent this from happening? Replace the game or get a whole new ps4 pro?

Update (01/05/2019)

Ok thanks for the info.

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it might be a power strip if your using that and if you are there is no point of buyinga pro because it uses more power so if u use the strip try plug it into the main socket

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My ps4 has been bugging the heck out of me with the same problem for over a year. Then suddenly (after several restarts and a whole bunch of cursing) it starts behaving better for a little while. But it's only temporary. Eventually, it goes back to shutting down on its own, or starting on its own, or doing all kinds of crazy things. Right now it's going through the worse bout of malfunctioning to date. First off it won't stay shut down. To the point that I've had to unplug it when not in use. If it's plugged in, it keeps turning on by itself. Before today, it used to do it only sporadically. But now if I turn it off, it immediately kicks back on by itself. It won't even take a second. Also, if I choose to leave it on and try to use it, it bumps me out of the game or application or from whatever it is I am doing with it, and goes right back to the sign in screen. It's so annoying. And when I try to go back in, it keeps bumping me out over and over again. The controller also often won't work properly either, or decides to shut down or not recharge when connected to the ps4 for recharging. This prob is new since I never experienced that issue with the controllers before until today. This ps4 behaves as if it had a virus or something but I doubt that's the problem. I suspect these things have to be opened up periodically and cleaned in the inside, tho. Have the feeling the culprit is the accumulation of dust particles over time that perhaps causes it to behave all crazy like that. Problem is how do you clean the darn thing without really damaging it for good. Is there a video on YouTube or somewhere explaining how to clean PS consoles? I haven't searched but prob will have to coz I'm running out of patience here. I'm almost ready to do with this ps4 the same thing I did with its predecessor, the ps3. That one had some dust-induced bugging issues too but it died the day some jerk sent me a clever virus while playing COD s3veral years ago. Dude had hacked the game (he was absolutely un-killable often scoring 100 kills without dying even pnce and could move at the speed of light within the maps, literally) and he got upset because we told him to quit cheating and grow up or leave the game. A few minutes later there was a rather suspicious message in my console from him (it had his username, something like Bot something. The message looked like a pulsating icon, which I did not click coz I knew he was a game hacker and had no good intentions. But when I tried to delete it unopened, the machine immediately went berserk right there and then, and by the following day it had died entirely. I could never use it again. It was fried. So I grabbed the thing and it landed against the wall at like a hundred MPH. I still find tiny pieces of it under the furniture. My lesson was to never again confront a game hacker. They are like mean, stubborn children and will behave as such. Perhaps some are children.

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Did you get it fixed I am having the exact same problem

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I never cleaned the inside if that's what you're asking. But I did a quick search on YT and there were some videos there on how to clean PS consoles. I never got around to it, though. Curiously, after I stopped using the PS4 for a few weeks, it suddenly began working better. I still think it needs to be cleaned in the inside. Perhaps covered while not in use to keep dust away? But also the prob could be caused by PS updates. I find rather curious that the problem often seems to surface after running updates. But not always. For the past couple of months the PS4 has been working well. Not perfect, but much better than before. I still have to unplug it when not in use to keep it from kicking back on by itself. But at least there've been a lot fewer sudden shutdowns while using it. The thing did shut down yesterday once while watching Netflix w/ my son w/ it. But these past few months there have been very few such occurrences. You should consider cleaning the inside of your console, if possible, just to be safe.

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Ours stopped once we switched the sound bar off. That was the reason our one was turning on and off. Ever since we switched it off it has never done it again

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my ps4 shuts off randomly for no reason. It’kk be fine for 10 or so minutes then just cut out and turn off

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Do you have a sound bar connected to your tv? If you do turn it off and see if that helps.

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Why does your ps4 cut off when I have the time thing set to never turns off I have to manually turn it off but it just randomly cuts off pls answer this and help me find how to fix it

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My ps4 is shutting off completely for no reason lately. When I first bought it it ran good for ever but a fan fell on top of my ps4 and ever since that it started to say “over heating”. I don’t think it’s over heating I think maybe something inside got bent or smashed. Anyone can help cause I don’t have no money for a new one at the moment.

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Do you have a sound bar connected to your tv? If you do try turning it off and unplugging it

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If your console shuts off when loading a specific application, something I have done that may help was to delete the application and reinstall it, it may take a while so keep it on rest mode so it can rest for a bit, turn it on again when you believe it's done, and try to load it in again.

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Hi i need help, i have a ps4 slim and it keeps on turning off by itself and some other time it wont turn on but once i tried switching the plug off and leave it for a few weeks and try switching it on back it works normal and after a few hrs of playing it and i was in game it switches off by itself and when i try to turn it on it keeps giving me a blue flashing light and afterwards it off by itself again. Anyone could help me if this situation could be done at home because i dont want to spend lots of money repairing it at a shop. (Mind my english im not good at it) and im using a ps4 slim.

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Do you have a sound bar connote your tv? If you do try switching it off

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Sounds like your fans are over heating and causing your cpu to overheat which will cause your ps4. To shut down causing further damage. It's more than likely your ps4, just needs a good mot and cleaning inside did mine just after Xmas and again last week. You should see the dust that it has collected in 5 months.

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Disconnect from the Internet. I had this problem of ps4 shutting down for ages and the only cure that seems to work is disconnection from Internet. Try it for a week and see if it works!

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What can stop it from shutting down

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Do you have a sound bar connected to the tv? If you do try turning it off

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My friends PlayStation keeps turning off randomly How to fix it His PlayStation keeps going on safe mode every single time I tried helping him but it still didn't work he tried clicking every button on the safe mode menu Still didn't work If anyone's out there And know how to fix it Please respond

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We had this issue we turned our sound bar off and since then never had a problem again. If he has a sound bar on connecting to his tv tell him to turn it off.

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