Bought used rca tablet
I have used tablet I reset it now its asking for previous account info what to do
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@bigred6180 not much that you can do if you do not have that account info. Try a complete hard reset
- With your tablet off, press and hold the volume up (+) button and power button until you see the RCA splash screen with Nipper and Chipper. Release both buttons to reveal the Android bot on his back with a caution symbol above him.
- A new screen will appear asking you to use your volume up/down keys to move and the power button to select.
- Use the volume down (-) button to highlight "wipe data/factory reset." Once highlighted, select using the power button.
- A new screen will appear asking you to confirm your selection. Use your volume down (-) button to highlight "Yes delete all user data." Press the power button to select once highlighted.
- Once the tablet is finished wiping data, you may press the power button to select "reboot system now." This will restart your tablet.
- The system will begin to reboot and once again display the RCA logo with Nipper and Chipper. The next "Welcome" screen will prompt you to select your language of choice. Scroll through the options using your finger and press start when finished
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@bigred6180 try this https://www.unlockscope.com/help/knowled... and see if it works. If it does not, then you can try and contact RCA directly. https://rcaav.com/support/webform/ Those are issues that will now come up a lot and buyer beware when purchasing used tablets.
Great start Thant u very much I think on kit kat and older that does do the trick
This helped reset it but it stills ask for the previous owner email and I can’t get pass that. Any help??
I have the same problem I have factory reset the tablet it says verify account and ask for Google account that was previously on there how do I bypass this
3 comentarios
I did the hard reset with the power and volume up but still comes back with verify google account
- de John Williams
I have old RCA tablet and no password. Forgot the old login.
Help me redo my rca. I reset password and done all the things but it wants old email I used to use and I have no idea what it was
- de Rickey Grizzle
I bought it used I don't have previous email
- de Paulette Robertson