Repair and support for the fourth generation of the Flip portable speaker by JBL.

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My JBL Flip 4 doesn't turn on and charge.

My JBL Flip 4 doesn't turn on and charge. It was playing good whole evening, but after that time that I turned it off it doesn't turn on anymore. When I plugged it in with different chargers it gives no response and battery indicator lights are not highlighted. Tried to reset by holding power button 30 sec, didn't help. Please, if someone know something about this problem, please help.

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In my case nothing is working. Help me if you can.. Even if I connect to charger I am unable to see any light.

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I will never buy another JBL product again. We all have the same problem.

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My jbl 4 flip just stopped working, not turning on or anything. This is crazy, I bought a new cord and everything. I will never get another product from them again. It's a total waste of money...smh

por

Same here too. And i thought it was the battery, bought a new battery online and it still won't turn on

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I had the same problem! So yesterday I divided to take it apart and I actully got it to work agian! What you want to redo is take off all of the outside casing and expose the raw wiring of the on button. Once exsposed take off the rubber protected and you’ll find a rectangular ciurxit board connected to a flat blue wire. Unlatch the wire and put it back in and the lights should flash. I will say that it will likely not be water proof so take it with a grain of salt. Let me know if that works.

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Can you give the first few steps in taking it apart?

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i tried it still doesn't work i even unlatch both still doesn't work

por

I tried ..and now it's working perfectly..thnaks a lot

por

Perfect!!

Many thanks. For those who will do this: once you see the flat blue wire, flip up the black tab. the wire is now loose. Just reclose the black tab. DO NOT pull the tab or the white connector.

And for those who need to disassemble, there is a video in YouTube. Look for "how to repair a JBL Flip4 speaker".

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So you can start to take it apart by using a small flat head screw driver at the top of the fabric portion near the power button on both sides. There are three retaining clips to release on each side. once that is off there are four Phillips head screws that should be taken off by a small screw driver on each side. This will remove the plastic cover from the top power button. once that is complete take the silicone portion that protects the power button and lights and pull it back. you will see a small blue ribbon wire on the side closest to the charging port. you will need a small tool or flat head screwdriver to lift the ribbon clip and reseat the blue portion back into the clip. once it is back in push the clip down and replace the silicone over the power button. you can now test the power by pressing the button. this worked for me. I was using the charger but had no lights at all and it wouldn't turn on. once I reseated the ribbon cable it worked like a champ

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Connect to charger and once you see light on remove charger, press connect + button and volume up together until it turns off, it solved mine, same problem

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but when i unplug the charger it turns off :/

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i used it all day then i went flat so i plugged in the charger and it was charging but now if i unplug it, it just turns off and wont turn back on until i plug it back in again :(((

por

Mine is doing the same thing

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I removed the cable nearly instantly as I connected it and the speaker stayed on but Bluetooth would still not work and thus when simultaneously pressing the connect+ and volume up it for 30 seconds it turned off and was good to go

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im pluging mine and the light doesnt even turn on

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By any chance did you drop you speaker?

Chances are the small blue plug inside came unplugged from the impact check on youtube for disassemble video then remove rubber where lights are located there you will see the blue cable to plug back in alittle difficult but doable hope this helps

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Cardenas is right! Mine started to not shutdown and fail some lights after I use it as a car stereo, my guess is that from the constant knocking and shaking inside the car, some parts of the flat blue wire got loose. I solved the problem by taking it apart and reconecting the wire!

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if you have this problem, you will need to buy a new speaker, the current one you have,has re set itself and is in sleep mode

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wrong...there are ways to fix things without spending more money to replace a product that could have the same problem again. there are also ways to factory reset the speaker.

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I asked to JBL for a replacement and they can do it inside US. Unfortunately i was outside US. In this case (my case actually) i bought it again trough an authorized dealer and they put my money back for the second one.

The other option is to open it by yourself and replace the USB port that usually is the problem.

Good luck!

Ivan

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Do what I did I connected JBL and let them kno what my problem was good thing my speaker was still under warranty I’m having a new one sent to me

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Mate

my one i just holded the power button and +.

hold for 5s and done working as new.

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I had the same problem.

while I was on my bike I accidentally pressed some button combination

possibly JBL Connect + Volume up

It didnt turn on again.

then I opened it up, rooted around without any result and closed it up again.

not very difficult

BUT

BEFORE you open it up try the reset option

plug it in, as soon as you hear the "here I am" sound

remove the cable and press

Volume UP and Play / Pause buttons at the same time and hold them until a hard reset occurs.

here are some button combinations for the charge 3 I found on reddit

JBL Connect + Volume down

says the firmware number and blinks battery level diodes matching said numbers (coincidence?)

Volume down + Bluetooth 10sec

turns off inbuilt EQ (and limiter?)

JBL Connect + Volume up

weird mode, possibly FW update mode

(to go back, connect to powersource and hold the combination again)

Volume up + Play/Pause

resets the speaker

lets all bug JBL about releasing the button combinations for Flip 4 as they are nowhere to be found

#JBLCmon

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DON'T PANIC! I had trouble pairing the Flip 4 with any device, it would not be recognized. I tried a very F’d up method on you tube to get it to pair by holding several buttons down together, and then suddenly the speaker charge light would illuminate, but NOT power up at all! I thought it was game over!! I tried everything! Nothing worked. After watching every video on YouTube….and several other different posted tries that all failed, even one that insisted you take it apart! I simply used the following method to get it to power up. It took me 4-5 tries to finally get it powered up, IT TAKES AN INSTANT UN-PLUG AND RE-PLUG IN.

!Use the factory charger! BUT In order to get the speaker to power up….I pressed the Connect Plus And Volume Up At The SAME TIME….While at the same time, doing the INSTANT cable “Unplug/Re-plug. BINGO!! POWER!!

Then I did a factory “Hard Re-set" as follows : Step 1: With the speaker on, (you can tell the device is on when the Power button has a blue backlight) Step 2: Hold both the "Volume Up" and "Play" buttons down until the device turns off by itself. Power it back up and you will be good to go on powering up and pairing. Keep trying until you succeed. It works.

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