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Lanzado en septiembre de 2016. Identificado por el modelo No. SM-G610

Preguntas 99 Ver todo

I dropped my Samsung Galaxy J7 prime and went blank screen

I need answers because I love my phone so much and it is my only phone

Contestado! Ver respuesta Yo también tengo este problema

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It rings and vibrate but nothing shows

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5 Respuestas

Solución Elegida

When interacting with the buttons, does the device still make sounds or vibrate? This could be an LED Screen Failure.

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Puntuación 10

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i dropped my phone and now it suddenly vibrates and can not turn on

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Dona Acelador, you need to read all the solutions, try them and if they don't help you need to start your own question. Try the most helpful answer by Juax

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Dona Acelador, I am also expreiencing it now, what did you do to fix your phone?

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i have used on j7prime on samsung mobile my phone display crack only phone working good touch working good but screen are craked so tell us why i am repair on this

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Yes andrew, this happend to mine . What do i need to do

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You can do a simple test on your phone to see if your screen is in need of replacement.

Hold Power + Volume down + Home Button. That should bring you into Download Mode, if it displays then your screen is fine. Otherwise, you will need to replace the screen Instructions on the Screen Here (first step).

Fairly simple if you have the tools, if not just bring it to a tech. After they replace the screen they can test other functions that may have been damaged from the drop.

Hope this helps.

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Thank you! My phone is okay now

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I have a similar problem. I dropped my phone and in the bottom right corner appeared a purple/black spot which is getting worse each day spreading further up the screen. The phone still works it is just dark in the corner. Does anyone know if the screen has to be replaced? or is there a fix?

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i also dropped my phone in the bottom right corner, purple spots starts appearing too. what should i do?

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@helpmeguys you need to follow the tips on this page, if they don't work then ask your own question.

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I try to turn it on by du

ing those instructions but,it just shows a blue screen for like 8 seconds,and then turns off again!

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It's a issue with mother board we

have to check

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