Yes, the motor sounds like it’s running but does not extract.
If your NutriBullet blender will not turn on and shows no signs of life, use the Magic Bullet NutriBullet Won’t Turn On problem page for possible problems and solutions.
If your NutriBullet blender is making noise but the blades aren’t spinning, see the NutriBullet Blades Will Not Turn problem page for possible problems and solutions.
If your NutriBullet blender’s blades no longer spin and blend, see the NutriBullet Blades Won’t Cut or Blend Food problem page for possible problems and solutions.
The troubleshooting page for the Magic Bullet NutriBullet says unplug so the motor so that it will recalibrate. Hope this works.