The drive powers up but I can't open it
The My Book is recognized by the computer and says it is working properly but I can't open it to access my folders and files.
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Please tell us the computer it is hooked up to and what operating system it has.
- de mayer
Hewlett Packard 15 Notebook PC, Microsoft Windows 10, same one I've been using for about 4 to 5 years
- de lizharris2