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The Kindle Fire HD 6 (model number PW98VM) is a six-inch economy tablet featuring two cameras, a speaker, and Amazon's Fire OS.

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Why won't my Kindle Fire HD6 charge past 1%?

My daughter's Kindle Fire HD6 has suddenly stopped charging. As long as the tablet is plugged in, it will power on and is fully functional. However, the battery indicator at the upper right corner never shows the charging "lightening bolt" and the battery percentage will never go past 1%. When you unplug the tablet, the battery quickly drops to 0% and the tablet shuts down.

I opened the back cover and took a look at the charging port, including the soldering to the motherboard, which all looks fine as far as I can see.

I've tried resetting by holding down the power button and that had no effect.

So what's the most logical problem - bad battery? Bad charging port? I'm lost.

Thanks for any help!

¡Contestado! View the answer I have this problem too

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I had the same problem. I assumed it was the connector because the problem was intermittent then became permanent. And since the micro USB connector looked chewed up, I figured it was a no brainer. Well, after replacing the micro USB on the motherboard, that is NOT the problem. My assumption now is that its the battery but my assumptions suck apparently so its likely something else. ;)

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Solución elegida

Rachel "As long as the tablet is plugged in, it will power on and is fully functional" means that your charger and charging port supply enough power to the tablet. The very first thing I suggest is to replace the battery and then re-evaluate.

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Hello,

I was facing the same problem and I read Stefan's comment that you have to put the tablet standing against a wall and charge it like that. It sounds ridiculous but it fixed my problem (I had the same problem as Rachel) and I've never had it since then. So before replacing the battery try this trick. I was amazed!

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Most Helpful Answer

I have the same problem. It will not charge beyond 1%. I exchanged the battery but that doesn't seem to help, either. I would like to try a factory reset but need 30% charge for it.

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Success! This crazy kindle device was only charging when the OS was running and when it was 'upright' . Yes, 'upright' as in leaning flat against a wall, not laying down flat. It was charging to 1% when laying down while I guess the firmware was running, then typically automatically started, and then wasn't charging anymore. So, I leaned it against a wall, charged it to 30%, did an update to the latest version of the OS, and then the factory reset, and now it again charges when laying down flat. I wasted a lot of time on this and buying the new battery wasn't necessary, either. Hope this helps!

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Stefan I practically rolled my eyes when I read your update but guess what? I had to try it and now my kindle is charging after days of being unable to start up. I think putting it upright realigns something inside, I don't know. I wonder how you would have thought to even try that.

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I could indeed attribute this fix, being the internal workings are heat sensitive & solid state, to standing up! Standing up could change dissipation of battery recharging heat. There is heat btw. And no back venting. Being there's no internal fan like laptops that need airspace under them (and can't lay on blankets due to heat circulation), a tiny bit of heat could do it. Don't think Kindle wants you to know this btw. hah.

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JACKPOT!! Thank you Stefan! Standing it up to charge worked like a charm, and took about 5 minutes !

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I cant believe this works! Mine wouldn't go past 1%, so i have it upright and withing mins its at 6%! What a life saver.

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Its a big problem the these battery’s thy need to just be replaced.Kindle Fire HD 6 Battery Replacement

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Your kindle either has a battery issue or a logic board issue

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Is this a common fault as I have 4 children and it’s happened to all of theirs and now has started happening on their replacements? I was blaming them initially for being to rough with the charging point? However it can’t be if all four are the same?

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