This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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The ZTE turned off and wont turn back on

My phone just turned off when it was at about 18% battery life and even having it on 3 separate chargers it still will not turn on. How can this be fixed?

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Been trying to figure out how to get a zte phone to come back on .It has a red blinking light but I unplugged it and it still has just a black screen.Holding the on and volume button doesn't do anything.I think zte phone are junk.

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I just finally said forget ZTE and got an iPhone they won’t admit its a manufacturer issue

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10 Respuestas

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zebranay , You can try charging it from computer if able for 4 hours to see if that may revive it, battery could be faulty. You can also try a reset, holding down the volume up and down and the power button until the phone light flashes red, then just hold the power button down for about 20 seconds or until power up.

Still no go may have to factory reset. Hold the volume up and the power buttons at the same time for a few seconds until the screen turns on. Scroll down to factory data reset and select with power button. Scroll down to yes and select with power button. Reset could take a little while. when screen appears select the reboot now with power button. Phone is now rest and hopefully operating normally.

The link below will show how to get inside your phone to check the battery connections and reseat them and try phone or change the battery if determined faulty. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=1E_FJdRo...

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what if i hit reboot but it never turned back on i also tried to do the up vol. key and power mat the same time and i still get nothing? what can i do?

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Thanks....worked the first time.

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Omg you are a life saver, thank you!

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Omg thanks a bunch turned the phone right on.

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We even took it back to MetroPCS they won't do anything

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I am feeling the vibrations but the screen is not coming on

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Yes same problem.Phone was just bought 3 months ago

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Try going to a service center and getting the charging panel replaced.

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charge it on your game system for about 4 hours then turn it on but keep it on the charger while yu turn it on then it should be fixed your welcome

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connect your charger to your game system or computer leave it on there for about 4 hours then power it on but don't take off the charger when yu power it on then it should be fixed your welcome

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Press the power button and the down volume button at the same time. Keep pressing them until it comes on.

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Doesn't matter won't work.He's had the zte phone about 5 months.If they don't Do anything to fix it.He's getting a different one.No zte.!

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Zte model number Z856

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Zte. Will. Not. Turn. On. But. It. Lights. Up. On. The. Button

Model. #N9137== ''Heading text''* bold text# Hit <enter> to insert another list item, and <enter> twice in a row to end the list. To get subitems, repeat the bullet character once for each level of indent you want (e.g. ##) ==

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Need. My. Phone. How. Can. I get. It. To. Come. On need. Help

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My phone was at 68% i layed down and 2 hours later it won't turn on and it only lights up at the little dot in the middle of the phone.. help please

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I need mine too Robert.. like bad im handycaped and rely on it so much.

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Get a different one.You might as well give up on ZTE

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My ZTE Blade Zmax was working fine I put it in my pocket and left a few hours later when I went to checky phone it was off at least I believe it is off because the screen is black and I can't turn it on and there is no response when I charge it I have tried holding the power button for 30 sec. Nothing tried holding the volume up and power button and I can't get an android screen I've tried plugging it into my computer for hours I've tried plugging it into the ps4 I've tried using the Nintendo switch charger I've tried every suggestion I can find and absolutely nothing has worked. If anyone has any idea what could be happening please let me know . Thank you in advance.

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Evalyn I am having the same issue right now nothing has worked I've tried it all as well, Does anyone know how to fix the issue

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were u ever able to get it back on?? @Evalyn Page

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Me too.....i have same question anybody have the answer

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Same problem here it is definitely a factory default. Zte wont help me and sent me back to Metro PCS to deal with warranty issues.

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I too have this problem on my ZTE Z max pro. ive had it plugged up to a computer for hours and it doesn't even show its charging. Has anyone found a solution for this or have any tips on what I can do to get it to reboot or start charging?

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Give up on fixing a zte phone.Time to get a better phone somewhere else.

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My son had the same thing happen to him today he talked to me this morning at school and he put his phone in his pocket and he went to get on his phone in 3rd proied and it was a black sceen and would not come back on he has try everything to get it back on so i had to go buy him a new phone and i have been trying to get it back on and it's still in good shape just won't come on

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The phone will light up and that

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The phone will light up and that it

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