Repara tus cosas Comunidad Tienda

La línea de ordenadores portátiles de Apple para usuarios profesionales y avanzados. Hasta la fecha, la línea MacBook Pro incluye variantes de 13, 15, 16 y 17 pulgadas, con las principales revisiones definidas por diseños de unibody, pantalla Retina y Touch Bar.

Preguntas 19982 Ver todo

Opciones

External Hard Drive not Showing up on Desk Top

Hi, I have a 3tb Seagate External hard Drive, sitting next to me on a table. I use my Mac Book Pro on my lap..sitting on the couch. I have 2 German Shepherds and a few cats, so I try and keep these as protected as possible, but yesterday, they were chasing each other and got caught up in the chords. The chords were pulled out while the computer was asleep and charging. All the external hard drives were plugged in, I have 2 but the Seagate 4 tb was unaffected. It is much smaller and was laying flat. The 3 tb hard drive is a stand up and got pulled over. So now..the 3 tb, IS running , I can hear it, but it will not show up on my desktop. I can't see and icon and cannot locate it on my computer.

If anyone could help me that would be fantastic. It has ALL my work on it, I was in the process of transferring all my files over to backup the 3tb onto the 4tb hard drive when this happened, and had put the computer to sleep for the night and the transfer on pause. Oh, and I've switched out the USB cables 5 times...with the same result! It's running but no icon so I can get inside to the files.

I'm kind of freaking out!

Thanks!

Contestado! Ver respuesta Yo también tengo este problema

Es esta una buena pregunta?

Sí No
Puntuación 0
Agregar un comentario

1 Respuesta

Filtrar por:
Mas Útiles Más Reciente Más antiguo
Solución Elegida

Opciones

Not good ;-{

You could have a few different problems:

  • USB port was damaged on the drive
  • As you disconnected the drive the last write/read never finished
  • The drive's heads were still in the middle of the disk not parked so they got damaged and/or the disks got damaged.

As you state you can hear the disk we can assume the USB port in the drive is working (at least it's getting power via the USB connection)

That leaves us with either corrupted files or a dead drive.

So what you'll need to do here is see if you can see the drive using Disk Utility. If you can then theres a good chance you can fix it using the First-Aid function within Disk Utility. If you can't see it you'll need to think long and hard to decide if the expense of sending the drive out to a drive recovery service is worth it. Warning it won't be cheap!

Fue útil esta respuesta?

Sí No
Puntuación 1

1 comentario:

Thanks Dan, going to have my husband take a look at it today. He plugged it into his PC, was able to find it, but not open it. The weird thing about this scenario is that when he right clicked the icon for it in Control Panel, because it still wasn't coming up as an icon on his desktop either,and went into its utilities or functions, it said it was functioning normally. Yet still would not show us any data for it as far as space used or space available. It was showing its name, type of hard drive,size etc in its lable though.

I did run first aid in Disk Utility on my Mac, although I think I did it on my Seagate one, bcuz like I said before, I could not even locate it on my Mac anywhere.

We have a local business in town that we use, not Best Buy, and he's really good. We also got another name if we have to send it out like you said.

I know sometimes the ports get damaged and the bottoms slide off and can be replaced, this one doesn't have that option.

I'll keep you posted!

Thank you so much!

- de

Agregar un comentario

Añadir tu respuesta

sbpaul01 estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 1

Ultimos 7 días: 1

Ultimos 30 días: 1

Todo El Tiempo: 537