Top lid won't open
For some reason, my washing machine is permanently locked. The power won't turn on even when we unplug and replug. I think there might be a spill that happened in the circuit. I just want to get my cloth out of the machine.
The model of the machine is a Samsung wa56h9000ap.
we've had it for over 3 years.
We still have the warranty, but the shop that sold it to us, Futur shop, closed down and is not owned by best buy. We're unsure if the warranty still applies, a warranty of 5 years.
How do I open the top locked lid?
Thanks in advance.
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