Battery drains suddenly from 18% to 5% , laptop hibernates.
I bought a new Aspire E5-572G-525V laptop and using windows 8.1, but I am facing a battery issue. I have noticed that whenever the battery level reaches aound 18%, the battery suddenly drops to 5%-critical level without giving a low battery indication and the laptop gets hibernate.
I have tried all the possible ways like to set the low level battery level indication in advanced battery options, re-installing the microsoft battery driver etc. but nothing has worked.
Is the battery is defected or is it any hardware or software issue? Please help. Thanks!
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