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Hi guys
I am a teacher. The school's computer has win7 and the mouse doesn't work. It's light isn't on even in safe mode. But when I go to Bios it's light is on and it works. Therefore, I know the Bios setting should be changed but I couldn't find any related section. I know there should be USB mouse or something like that but I couldn;t find it. Help please
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I actually had this problem about 3 months ago . I had everything finished on a fresh install but the mouse stopped working . Worked fine through the install but as soon as it booted to windows for the first time the mouse quit. I reinstalled 3 times and was frustrated to no end I changed setting for legacy mode in the bios for the usb . Changed them back turned on and off the computer what seemed like a million times. I googled the problem and found a lot of solutions but none seemed to work for me. Then I though about my favorite solution when all else fails. Clearing the memory , so I pulled the plug on the computer, held down the power button for a couple of minutes then plugged it back in and booted the computer. It worked . Not saying it will work for you but give it a shot. You can also try removing the ram to clear them as well . Hope this helps
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Hi Jim
Thank you so much for sharing your experience, and I hope it works for me cause it is really frustrating and I can't teach without pc.I'll tell you the result. Thanks
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If possible, try a Ubuntu live cd or a Windows installation disk to see if it works in another OS.if it does, just reinstall the OS.
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Hi. Thanks for your suggestion. As it isn't my own pc I on't think I be permitted to do that, however, if non of other solutions work I'll to it without permission!
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5 comentarios
Have you loaded factory defaults? What OS?
- de echow2001
Actually last week the school brought this computer and the mouse was fine but the speakers didn't work. The principal tried to fix it, as a result the mouse doesn't work. When I turn the pc on it first go to Bios setting and I don't know why
- de shapol
No I didn't change the Bios setting to default but I changed several parts and the problem didn't solve. I think it is 32 bit. I'm not sure
- de shapol
Hi, What is the legacy USB support option in BIOS, enabled or disabled?
- de jayeff
Hi. Actually I don't remember, there were several disable sections and I enable them one by one but they didn't work. I'll go back to school at Saturday to apply all suggestions and hope it work. Thanks
- de shapol