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Dymo LabelManager 160 is fast, compact and lightweight, making it easy to label just about anything, anywhere. Type quickly on the computer-style QWERTY keyboard, edit with one-touch fast-formatting keys and print for perfect, professional labels every time.

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Ribbon doesn't move when printing

I push the 'print' button' and , although it make some sound, and one of the wheels is turning (the one on the middle bottom) the ribbon doesn't move.

How to fix it?

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changed cartridge and still doer not put out tape !

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Another possible problem to look for: when you close the door to the tape-holding compartment, look to see whether the writing head moves to pinch the ink ribbon and printed tape together. If it does not, the hinged wire and spring component with a hook at the end may no longer be attached to a plastic eyelet that normally allows this pinching action to occur. This can be challenging to fix, which is a shame, because a tiny plastic part brings down the whole operation. I have not managed yet to fix this on my own label maker.

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I fixed it! So, as above, the tiny arm was not pinching the tape onto the white roller, so it was not able to print anything on the tape. Soo... I kept the door open, got the LabelMaker all ready to print, all I'd have to do is press the Print button. Then I'd stick a paperclip behind the little arm to force it to pinch the tape against the white roller, then I'd hit Print, while I was doing this, AND IT WOULD WORK. The problem is, sometimes I wouldn't press hard enough on the arm, and it would have long streaks of white in the print area. But it was perfect if I pressed on the arm hard enough, so that it was pinchign the tape tightly. I emailed Dymo to see if there was a way I could fix this. I can't do this everytime.

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Thanks Jessica! That’s the same problem I had. Wish there was way to fix it

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Had the same problem. Here is how I fixed it: There is a spring connected from the door to a level arm inside the dymo. The lever arm has a small hole where the spring is hooked in. This hole broke out for me. I just drilled a new hole in the lever arm a little closer to the axis and now it works again! Getting the spring in the new hole is a little tricky but with some practice one can catch the spring with the hole and then put the axis in afterwards.

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Had same problem with first tape cartridge I installed, which is the same one that came with my Dymo model 160. I removed the cartridge, got out my magnifying glass, and, looking at the side of the cartridge you see when it is installed in the DYMO, found the spot at which the white tape is supposed to separate from the printer cartridge ribbon. This point is about 1/2 inch below the letter “D” in the brand name DYMO on the cartridge. There was already about 1/4 inch white tape sticking out from the point where the black printer ribbon heads back into the cartridge. I managed to grab this small length of white tape and pull it out about 2 inches while preventing the black printer ribbon from moving at all. You can prevent the black tape from moving by using something that fits in the hole, like a pencil eraser, to keep the ribbon spool from moving. The ribbon spool hole is located about 1/2 inch above and to the right of the “O” in the work DYMO. I then cut off all but a quarter inch of the white tape, reinstalled the cartridge, and now have a working Dymo. Good luck. This worked for me.

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This also worked for me. Used some needlenose a pliers to pull the white label just long enough that I could hold it once I closed the back, and just gave it a nudge when I started the first print. All fixed up and no further pressure needed.

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There are arrows on the wheels that turn to choose the letter to print. It looks like one wheel, but it’s actually 2, a top and a bottom. Two arrows are on the side of the wheel by the scissor icon (top wheel). If you spin the bottom wheel separately, you’ll see another two arrows on it. Line the two sets of arrows up, and it will work again. You might have to work at getting the “ribbon” to feed, but once you get it to, you’re back in business.

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I fixed this easily. I removed the 8 screws from the back. Do this carefully using a small phillips head screwdriver. Take the back of the device off carefully. There is a spring with a hook on the end that hooks over a little black arm. When I took the back off the spring was just loose on one end. I hooked the spring over the black moveable arm and reassembled the device. It now moves the tape forward where it did not before,

Also, some goofy lady posted a youtube video about cleaning the device. She says her labelmaker did not come with the cleaning tool, but in her video, you can see the tool attached to the underside of the lid on her labelmaker. Clearly she is clueless. Don’t watch that video. You can use the tool to clean between the roller and the label guide if the label maker is printing too light or not at all.

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Hi!

I would suggest that you try a different cartridge. Most likely the ribbon is broken inside the cartridge. You can test this by turning the spool in the direction of the arrow with the cartridge out of the machine. These cartridges are designed to be removed/swapped in mid cartridge, so you won't be messing anything up by pulling it out.

Cheers!

If you found that information to be useful, please Up Vote or Accept Answer

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I've already tried with a new cartridge so I don't think this to be the problem :/

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Hi!

Would you be able to post a pic of the compartment?

Cheers,

Joshua

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I tried to view the image, but it says that I do not have permission to view it.

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It just downloads when you click this URL.

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Great post Congratulations! in Brazil I use ribbons from Adegraf, it has taken care of well! Ribbon Elgin

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Reading  Jepthas answer I moved the compartment door slowly to closed position and saw, that the  print head did not move. Stuck my finger behind the printing head pressing it a few times against the black rubber roller. Did the trick. After reinstalling the cartridge, it printed OK again.

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While this is a fairly old question, I am hopeful my answer may help others in the future - My label printer was working fine, I ran out of tape and put a new one in, but the new one wouldn’t print anything. It looked as if everything was working, but the tape wasn’t moving. I tried another role of tape - one that I knew had worked previously, but it was the same issue there, so I knew it wasn’t a faulty tape cartridge. I read online that sometimes these label printers can power on but not have enough juice in the batteries to push the printer tape through. I changed the label printer for a couple of hours and everything is now working.

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Hello, sorry for my bad language (i´m from Italy) but i had the same issue with my device, and i found out, that there is a small spring connecting the lid to a lever inside. Witch pushes the printhead to the tape when you close the lid.

So, if the hole in the lever, where the spring is hooked into, is damaged it can´t work anymore. I fixed this issue by carefully carving out a small piece of the plastic casing to get access to the lever and the spring. Then i was able to reattach both together with a pinzette. If the hole is too damaged for reattachment i suggest it would also be okay to drill a small new whole into the plastic lever, as close as possible to where the original one was.

I also made a picture and uploaded it here:

https://s19.directupload.net/images/2001...

I have no cloud account, so i don´t know a better place to upload it; If someone does and finds this picture useful, please reupload it there!

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Regarding ribbon not moving during printing on a Dymo LetraTag LT-100T with a variety of 12mm Dymo LetraTag label cartiges.

In my case when the cartridge door was closing it looked like it was clamping down the tape between the head and the motorised rubber roller.

In my case I had not used the printer for a couple of years at least. I think this caused one or more of the following of the following:

  • Dust landing on the rubber roller.
  • Rubber roller getting dry.
  • Rubber on the roller drying up and cracking somewhat
  • Tape getting dirty from all of the above

I think this has the effect of reducing the traction the rubber had on the tape. (If you try to pull the tape of out the cartridge by hand it's worth noticing that it requires substantial force. Therefore good traction is required. )

It looks like I used a combination of tactics to fix this.

In my case the lever operated b

In the first instance I thought the head clamp was not exerting enough pressure. I tried to address this by manual pressure on the lever operated by the cartridge door knob. This did not help. The tape was slipping on the rubber roller. I then decided to clean the rubber. For this I put vodka on the provo ides mini sponge brush. I typed single letter on the device and hit print while the sponge was pressed against the rubber roller. This probably cleaned off the dust but it left behind fragments of the sponge vrush on it. I then applied basic clear sticky tape (sellotape type) to pick up any remaining fragments from the rubber roller. Finally a put the cartridge in, closed the door and printed a single letter. Opened the cartridge door, pulled the tape out 5mm. Closed the door. Then repeated the printing and pulling a few times.

I applied one additional hack in order to increase the pressure from the print head on the roller. I applied 5 to 15 strips of sellotape to the cartridge door knob where it applies force on the printhead lever. I would exercise caution with this step. Don't add too many in one go. Also close the cartridge door slowly and pay attention to the door hinges and the pressure required to click it shut. Remove layers if too much pressure is required or it looks like the hinges are popping off.

If you asked me what made the biggest difference, I would say it was to very patiently clean the rubber roller of all dust particles. In this I think the alcochol spirit helped as a cleaning agent.

Repeat at your own risk.

Good luck.

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On mine, there was some black ink ribbon stuck around the top roller that pulls the ribbon out. Got it out with the small pair of tweezers and the roller was able to grip the ribbon again. Simple fix.

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