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Radio Problems Need Help

I just bought the pioneer matrix DEH2700ui radio. I went to my car and started the car. But no radio...nothing came on.

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Hi, have you checked the fuse for the radio is OK? Is there any indication that the radio has power?

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Actually I was driving with the radio and amp playing. As I was driving the radio just shut off with no errors message or anything. Now the radio will not power back on. But amp has power to it. Where would the fuse be for the radio ?

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Hello, to isolate the defect, I need your help!

what car have you ? mercedes ,bmw ...... ???

And how have you The radio connected?

can you do some fotos like it is connected?

regards,

Update (13.10.2016)

hello, thanks for your answer . your radio get the power over the amp ? this is wrong !

And how much power an ah have your battery ? 12 v .... AH ????

Your radio should get the power directly from the battery with a fuse on the red wire !

if you turn on your radio if is powered off is workig again ?

regards,

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Actually.... I was driving car with radio playing and while driving the radio powered off and will not turn back on. The car is a 1999 Nissan Altima. I also have an amp running with it. There is no message showing on the screen for an error etc...nothing will come on with radio but amp has power to it.

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hello, did you solved your problem?

regards,

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