Saltar al contenido principal

Unidad My Passport de Western Digital. Disco duro externo portátil USB 3.0.

Preguntas 73 Ver todo

Why is my hdd work whit USB3 but dose'n work with USB2?


When I connect my "WD my passport" external hdd to usb2 port, it dos't work and show "USB Device not recognized" erorr . but in USB3 port, show thats Erorr but I can open it and see my File!!!

Contesta esta pregunta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0

1 comentario:

Hi, USB3 ports can supply more power to a device than USB2 ports but it still seems as though there is a problem with the HDD. Try to determine if it is the PC or the HDD by trying it in another PC (both USB2 and USB3) and see what happens.

- de

Agregar un comentario

1 Respuesta

That is very strange, however let's try to fix the problem.

Would you try to go to the manufacturer's website of the computer, look for Support/Drivers and enter your model number. After that look for a download(s) and download a "Chipset" or "USB" driver package, and install that. Reboot and see if the issue persists.

If it does, it may be a problem with the computer itself and you should contact the manufacturer if it is still under warranty.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Añadir tu respuesta

sajad eng estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 0

Ultimos 30 días: 15

Todo El Tiempo: 98