multi touch board out of control(trackpad)

Question

MacBook Pro

La línea de ordenadores portátiles de Apple para usuarios profesionales y avanzados. Hasta la fecha, la línea MacBook Pro incluye variantes de 13, 15, 16 y 17 pulgadas, con las principales revisiones definidas por diseños de unibody, pantalla Retina y Touch Bar.

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Felicia @felicia48827

Rep: 35

1

Publicado: 15 de sep. de 2010

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multi touch board out of control(trackpad)

I dont know why the trackpad on my macbook pro(13.3inch,bought 2 months ago) is out of control. it would click by itself but i didnt click anything. i cannot use the trackpad anymore.Now I am using a mouse and I have turned off the track pad.But still I want to know whats wrong with it ,and really want to repair it .

Someone said it might be a water damage.If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it?

Please tell me what should I do .Thank you for all the advises.

Contestado! Ver respuesta Yo también tengo este problema

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We really need to know which Book you have. Please look on the back for a number that looks like Axxx.

15 de sep. de 2010 - de mayer

For step by step instructions on how to tell what kind of mac you have, you can use our ID-Your-Mac tool too. :)

15 de sep. de 2010 - de Taylor Arnicar

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Solución Elegida

varsityanchor @varsityanchor

Rep: 1.2mil

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Publicado: 16 de sep. de 2010

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You should be able to use a USB mouse to use your laptop. Should AID in you getting a better diagnosis of what is actually wrong. Also you could boot from leopard and reinstall MAC OSX to ensure that somehow the drivers did not become corrupted.

If this all fails it could be water damage.

Let us know!

Cheers!

-Varsity

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2 comentarios:

Thank you.

May I ask ,If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it?

19 de sep. de 2010 - de Felicia

No anything that is water damage is void from warranty. This wouldn't be a terribly difficult DIY fix though. Ebay sells the parts you would need for the repair. Apple won't charge you anything to diagnose it. So if you have any apple stores close to you I would recommend having them take a look at it.

21 de sep. de 2010 - de varsityanchor

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We really need to know which Book you have. Please look on the back for a number that looks like Axxx. — mayer
For step by step instructions on how to tell what kind of mac you have, you can use our ID-Your-Mac tool too. :) — Taylor Arnicar
Thank you.

May I ask ,If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it? — Felicia
No anything that is water damage is void from warranty. This wouldn't be a terribly difficult DIY fix though. Ebay sells the parts you would need for the repair. Apple won't charge you anything to diagnose it. So if you have any apple stores close to you I would recommend having them take a look at it. — varsityanchor