iPhone shuts down/not responsive when screen turns off.

Question

iPhone 6 Plus

Lanzado el 19 de septiembre de 2014, este iPhone de pantalla de 5.5" es la versión más grande del iPhone 6.

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Ocho @ochoaj

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Publicado: 2 de mar. de 2016

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iPhone shuts down/not responsive when screen turns off.

Realy strange, my screen works when my phone boots up etc. , but once it dims (by hitting the power button, or just waiting till it dims by itself) it won't turn on again by pressing the power button or home button ... I am forced to reboot my iPhone by long pressing the home and power button. Sometimes it even boots up by itself if I leave it like that.

Could someone tell me what the problem is? I am the second owner of the iPhone so I have no warranty.

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1 comentario:

Did you find an answer? I have one doing the same thing.

14 de jul. de 2016 - de layne case

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3 Respuestas

Mimi @imimimobile Rep: 2.3mil 7 5 1 · Answer 1 · 2016-03-02T07:50:36-07:00

Mimi @imimimobile

Rep: 2.3mil

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Publicado: 2 de mar. de 2016

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Hi

Have you tried to restore to factory settings with iTunes? I hope you have backup. When the phone is off press and hold home button and connect to iTunes. Hold the home button until you see connect to iTunes icon, then release the home button and restore the phone.

Let me know if this help.

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10 comentarios:

I tried to do it with iTunes, but once the restore is done, the iPhone goes right back to the iTunes logo ... So I use Wondershare to reset the phone.

2 de mar. de 2016 - de Ocho

Did iTunes give you any error?

2 de mar. de 2016 - de Mimi

No error code, but after the restore it says that my iPhone needs to be restored again ....

2 de mar. de 2016 - de Ocho

I get Error 4016

2 de mar. de 2016 - de Ocho

Try doing these steps and hopefully the problem will be resolved

http://www.problogbooster.com/2014/02/iP...

2 de mar. de 2016 - de Mimi

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