An entry level smartphone released in April 2014. Available in black and white.

Preguntas 145 Ver todo

My phone keeps freezing up .

My phone keeps freezing up and has to be restarted please tell me what to do

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Calificación 1
Agregar un comentario
Reparte el espíritu de reparación esta Navidad
Obtén $12 de descuento en tu compra de $50 o más con el código FIXMAS12
Reparte el espíritu de reparación esta Navidad
Obtén $12 de descuento en tu compra de $50 o más con el código FIXMAS12

1 Respuesta

Solución Elegida

Hi,

You need to hard reset your phone.

Be aware that a hard reset will erase all your downloaded apps and user data. It will restore your phone to a factory default condition. It will be like when you first bought it.

Before you perform a hard reset:

Back up your phone using the backup feature in the phone, so that you have saved your important information.

Fully charge the battery

Do not have the charger connected when you perform a hard reset.

Here is a link that shows how to perform a hard reset.

http://www.hardreset.info/devices/blu/bl...

Be patient, a hard reset takes a few minutes.

Try your phone first before you restore it from the backup you performed earlier to make sure that it is working correctly. If you restore it and it begins to malfunction it may be an app or corrupted setting (which has been reinstalled from the backup) that is causing the problem.

Fue útil esta respuesta?

Calificación 3
Agregar un comentario

Añadir tu respuesta

Jakay estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 Horas: 0

Últimos 7 Días: 3

Últimos 30 Días: 14

Todo El Tiempo: 284