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The fourth-generation Surface Pro tablet, released October 26th, 2015.

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Why does the surface pro 4 navigate thru programs on its own?

We recently started launching surface pro 4's at work. One of them, while docked, closed and hooked up to 2 monitors, started navigating thru outlook on its own.

Navigated thru various folders, opened emails, changed the font size to 200+ on the screen, all while not being touched.

Has anyone else run into this?

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I'm having a similar problem. Lately I've had folders just randomly open up on their own. I can't figure out why!!!

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I have the same problem with the Surface Pro 4 while using the dock. The on-screen keyboard also randomly disappears when in tablet mode, in the middle of typing.

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2 Respuestas

Try this:

  • replace/reconnect the external keyboard
  • replace/reconnect the external mouse
  • exchange docking and see the result

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Another simple thing to check: Is there a bluetooth mouse paired with the SP4? If there is, could it be turned on and rolling around in a bag somewhere?

I've had similar symptoms because of just that.

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Melanie Smith estará eternamente agradecido.
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