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Released on October 1, 2013 the BLU Studio 5.5 is an unlocked Android smartphone with two model types being the D600 (single SIM) or D610 (dual SIM).

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My phone has a virus

My phone has a virus and I want to know how to remove it.

Contesta esta pregunta Yo también tengo este problema

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i believe my phone also has a virus because some apps doesnt respond properly. i tried to reboot it immediately but it didnt go to the home screen anymore. it got stuck to the opening screen "BLU products".

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9 Respuestas

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If you believe you can identify the app or file responsible and can find the location of the virus you may be able to uninstall the app or delete the file by booting your phone into safe mode. Some viruses gain administrative rights so if you find an app you think my be the cause of the virus but it won't let you uninstall it, then boot the phone in safe mode and go to your settings menu and open device administrators, find the app and remove its administrative privileges. This will now allow you to uninstall the app. You may also want to disable apps from unknown sources if it is turned on which is also in the security setting menu. Once app is uninstalled or deleted reboot the phone normally and confirm it is working as it should.

If you can not track down the app or file that is responsible for the virus then you can perform a factory reset and this will restore the phone to factory settings. This will remove the virus for sure. If you do this your saved data will be erased, so backup any data you want saved before doing the factory reset.

Reply back if you have any questions or need more guidance. Hope this helps

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i believe my phone also has a virus because some apps doesnt respond properly. i tried to reboot it immediately but it didnt go to the home screen anymore. it got stuck to the opening screen "BLU products".

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The most effective way to remove virus is restoring factory settings. But first you need to back up all your data.

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How can I remove the virus

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myphone have virus yes/no

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Removing a virus from a phone can be done in several ways saving your info and doing a factory restore, or running an anti virus on the phone like 360 Security or avg , or you can connect to your computer and scan the phone with the anti virus program you have on there. the best thing to do is the factory restore then you know its gone

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Richardmarshall871@Gm

ail.com

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This is wonderful

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I believe I have a similar problem, can batteries have viruses? My phone was at 10% I plugged it in and it went straight to 55%, restarted it and went down to 24%

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Teffil sounds more like you need a new battery

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Yes == Heading text''* italic text# Hit <enter> to insert another list item, and <enter> twice in a row to end the list. To get subitems, repeat the bullet character once for each level of indent you want (e.g. ##)'' ==

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I did factory reset but the viruses are still there. 4 viruses by the following names: WhatsApp, Settings, xAnt & YouMe. The one named "Settings" will reinstall itself seconds after I uninstall it with or without data/wifi connection. The other 3 can only be disabled. They sometimes enable themselves. If left enabled they automatically turn on Wi-Fi and mobile data.

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How can i restart my phone its shock down already i cannot open the launched always open thats why...

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