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Lanzado en octubre de 2014. Este modelo, SM-G530H/DV Samsung Galaxy Grand Prime, viene en una carcasa blanca, gris o dorada.

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My phone isnt switching back on

My phone battery had drained 5 hours back when i was out, I came back and connected it to a charger. The usual screen that appears in this situation didnt come up. I left it to charge for about 2hrs and pressed the power button and held it for more than 30 seconds. The screen did not light up. I removed the battery, kept it out for a couple of minutes, put the battery back, and did the same pressing of the power button again. I put the phone back for charging of an other hour and tried again. It didnt work, tried the whole process again it didnt turn on. I even checked the port I put the charger into, by plugging the light cord in, the light turned on so no problem with the power point. Please help

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Reena Ganguly, it is possible that your battery got discharged below its threshold and does now not accept a charge. Sometimes you can "wake up " a Li battery by briefly connecting a 9V battery to the cellphone battery. Connect + to + and - to - and keep on there for a few minutes. Then try to charge your battery again. Measure the voltage on the battery connector with the phone plugged in, lets see how much voltage it shows when plugged in. Otherwise I would suggest that you start with a new battery.

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